Please note Due to the on going situation with Covid-19 customers book at their own risk that the travel plans maybe cancelled.
Due to being a small business affected by covid-19 we have to enforce our standard terms and conditions during this time.
As per our our Terms and conditions
14 days notice from the date of arrival must be given to cancel or amend the booking or the full period charged.
All deposits are non refundable and are non transferable. A deposit will be required at the time of booking which can be paid either by cash or bank transfer, a booking is not confirmed
until we have received the agreed deposit.
In order to maintain social distancing measures and to safe guard both our customers and ourselves, we are working to achieve as near a contactless arrival and departure as we can. No members of the public are allowed into the kennels. We are working to appointments only.
PLEASE CONTACT US IF YOU OR ANY OF YOUR HOUSEHOLD EITHER HAS OR HAS SYMPTOMS OF COVID – 19 OR HAVE BEEN IN CONTACT WITH ANYONE THAT HAS.
All paperwork (clients and dogs details) must be up to date before arrival
You can complete this online (www.belhamwoodkennels.co.uk/forms)
Or by downloading and printing the forms https://www.belhamwoodkennels.com/bookings
You can now submit new worming and flea treatment dates/ Insurance detail, Update your emergency contact detail via our website https://www.belhamwoodkennels.com/bookings
Please also Eupload a copy of your dogs up to date Vaccination card prior to arrival. https://www.belhamwoodkennels.com/bookings
All customers must pre-arrange a drop off appointment time please ring or email to book.
On arrival our gates may be closed customers are asked to ring the bell on the gate (bell will be cleaned each time) you may then drive in to our carpark.
Any own food or medication must be left in reception in a container that can be wiped down.
We can not except any other possessions i.e. bedding, leads and toys.
Depending on the instructions given when booking your drop off appointment you will be either asked to let your dog off in the first exercise area where we will be waiting or enter reception and we will use our own slip lead to take your dog through to the kennels.
payment must be made prior to collection via bank transfer or cash (exact amount in a envelope)
The departure process is similar to arrivals but in reverse.
Collection appointment time will need to be agreed and payment must be made via Bank Transfer prior to collection.
On arrival our gates may be closed customers are asked to ring the bell on the gate (bell will be cleaned each time) you may then drive into our carpark.
Ensure you bring your dogs lead with you they will then be either brought to reception on one of our own slip leads or will be waiting for you in the first exercise area.